Latest from the Blog
Of Customer Service Blues.
Of late i have been seeing posts on Twitter asking if we really have customer care services in Zimbabwe, and reference was being made to big corporates. I want to bring my bad customer care experience close home. Sometime back in July i wanted to get my locks retouched and i booked an appointment forContinue reading “Of Customer Service Blues.”
A letter to the man that never called. It’s Okay!!!
#Dear John. It is exactly one year today since i walked into your office for the Customer care representative job interview. I was one of the finalists who had made it to the 5th round of the interview selection process. I was sitting there in that big board room, facing you and the other 4Continue reading “A letter to the man that never called. It’s Okay!!!”
Open letter to the One who Got Away.
“A love lost is a lesson learned” Dear John. I was debating wether to write to you or not, because you were never a huge fan of my letters, hoping you will get to read this one. “Actions speak louder than the words” and yes John, i got the clear signal you were sending toContinue reading “Open letter to the One who Got Away.”
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